I believe there’s a lost art for effective phone skills…

Do you ever look at an incoming call and think to yourself..“oh I don’t want to answer that”?
Do you realize that every time you hesitate you’re giving business to your competitor?
You probably have thoughts (true or false) running through your unconscious mind that are affecting your actions.
You might be saying to yourself, “If don’t perform well, I won’t make money, if I don’t make money, I will be a failure.”
WOAH, SLOW DOWN … I have the answers.

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