How to Build Rapport in Under 60 Seconds With Anyone 1. Listen to how they answer It isn’t just the words they are saying; it is how the words are being said. 2. Mirror or mimic Think about the way people speak and do your best to match their…

6 Communications Tips 1. Know your customers pain and know their problems. Examples: market conditions, past purchasing experiences 2. Know your dialogues. If you want to be good on the phones you have to practice! When you know what to say and how…

4 Easy Steps to Getting More Appointments 1. Have an Appointment Setting Routine In order to get more appointments, you need to have a simple appointment setting routine. Start by asking yourself these three questions: • Why should this customer…

Ask Yourself These 4 Very Important Questions 1. What do I need to be doing more of? Example: Following up with more clients, sending more emails, etc. 2. What do I need to be doing less of? Example: Less first time showings 3. What habits do I need…

6 Steps to Overcoming Objections 1. Get in the right state Your face and your physiology affect your mental state. 2. Start with agreement The language you use is important… Say things like “I can appreciate that…” or “I hear you…”…

My good friend Laura Morton is a storytelling expert. She has written 54 books (20 of them are NY Times Bestsellers), and  we recently had an amazing conversation about storytelling. Laura says: Every great story must be: irresistible, memorable,…

I acknowledge that we are all busy, have obstacles to overcome, and it takes work to reach that next level of success. This isn’t a quick fix but it will absolutely be a great first step in the right direction. The best way to free yourself of…

Napoleon Hill and Jim Rohn know quite about success wouldn’t you agree? Jim Rohn has hundreds of great quotes about leadership, motivation and success. The one that really makes people feel uncomfortable in a “Oh, wow … that makes…

The 3 Big Problems Facing Agents Today Both new and veterans agents are struggling to getting noticed and struggling to generate customers, because: 1) Too Many Agents 2) Too Much Noise 3) The Stream Economy It’s no surprise when there’s…