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FAQs

If I’m an existing coaching client do I have to change coaches?

If you’re already a coaching member with us you do not need to change coaches to utilize your Reward Dollars. Read More
If I’m an existing coaching client do I have to change coaches?

Do I need to sign up again if I’m already in coaching?

You do not need to re-sign up for coaching to use your 10×10 Incentive Dollars, you can submit your expenses to use your Rewa… Read More
Do I need to sign up again if I’m already in coaching?

How long does it take to be reimbursed?

Compass will reimburse you within 5-10 business days. The reimbursement process will follow the same process as being reimbursed f… Read More
How long does it take to be reimbursed?

Who bills me?

All payments are made directly with Tom Ferry. You’ll be asked to make an initial payment on signup. To be reimbursed with your 10… Read More
Who bills me?

When can I use my Coaching Reward Dollars?

Reward Dollars can be used towards coaching payments and Training Subscription payments that occur after the launch of the Compass… Read More
When can I use my Coaching Reward Dollars?

Do Tom Ferry coaches understand the Compass system?

When you join coaching through the Compass Coaching Marketplace you will be placed with a coach that has undergone training on the… Read More
Do Tom Ferry coaches understand the Compass system?
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What is the special Compass offer when I join coaching through the Compass Coaching Marketplace?

For agents new to Tom Ferry coaching, you’ll get a 50% off discount off your first month and a corresponding discount if you choos… Read More
What is the special Compass offer when I join coaching through the Compass Coaching Marketplace?