If you are renewing and your current contract is at a grandfathered rate, that rate will be honored as long as there’s no gap in your coaching sessions.

While we don’t encourage putting your contract on hold, our Client Care team will work closely with you to decide on hold periods if absolutely necessary.

No, you won’t be able to attend events at your member rate during the 90-day grace period. However, you can purchase a ticket at the current rack rate.

No, you will only be able to access your coaching sessions through illūm. You will have 90 days to complete any unused coaching sessions. Other resources like Facebook group access and OnDemand will be blocked immediately. At the end of your…

Your previous rate will be honored as long as your contract remains active and you renew at the same level or higher. If you downgrade or your contract lapses, you’ll lose your previous rate.

1 Day Post-Expiration Coaching members lose access to: All video and resource content (unless purchased separately, or available to the public) Ability to invite new team members or an assistant to illūm or modify existing team members/assistants…

Yes, you can use extra calls during the first six months of your renewed contract. After that, you’ll lose access to those extra calls.

After 12 months, you’ll need to renew your contract. You may experience a lapse in coaching if you extend beyond this time.