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FAQs

FAQs

What is the Alignment & Empathy Chart?

This chart doesn’t measure friendship, usefulness, or anything like that. It’s showing your flexibility as a communicator.  The chart represents your communication with each individual you’ve recently spoken to (via email or Zoom).   The larger the circle, the more communication WhatToSay.ai has analyzed between the two of you. The closer the circle is to […]

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Do people ever change from their profile?

All people have the capacity to change. It is common for a person to try different strategies at different times and under different circumstances. People under stress will typically adopt new behaviors to change the course of their circumstances. They often return quickly to a series of established patterns that feels comfortable. Recognizing how your […]

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How do you know this is accurate?

We’ve analyzed over 50 Million minutes of Zoom calls from over 30,000 users.  A statistically significant percentage of those users gave us feedback saying that 86% of the insights provided in WhatToSay.ai was called “highly useful and highly accurate” whereas only 4% of users said it was not accurate. We’ve also proven the advice to […]

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How do I use this with my team?

Our teams have found it highly effective to have strategy meetings before important milestones in the transaction occur. Compare notes to get on the same page and share experiences that are working. There is nothing more powerful than a well-organized group of people working in the same direction.

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What if I use multiple email addresses?

At the moment, WhatToSay.ai is designed to work using a single email address. If you have an important communication you want to analyze from another email address, run it through your First Impressions tool and save it to your contacts in your active account.

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What languages do you support?

We currently only support English. But we are evaluating options for translation. We’d love to hear your feedback and find out what languages you want support for. email us productsupport@tomferry.com

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How frequently does WhatToSay.ai update?

WhatToSay.ai checks for new emails every time you refresh the page.

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What is a good way to get more data about a prospect?

Seek out any written or transcribed communication they have made public on social media or websites. Twitter is a good source to find a person’s thoughts and opinions which are written in a conversational tone. Be careful of getting data from LinkedIn profiles which are often written by third parties and not in the speaker’s […]

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