18 Essential Interview Questions When Hiring an Assistant

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With a new year just around the corner, I’m hoping you might have one specific, extremely important, growth-oriented “action item” on your 2020 to-do list:

Hire an assistant!

Think of the possibilities if you were free of the paperwork and filing, organizational tasks, marketing errands, and other miscellaneous activities that eat up so much of your time…

You’d be able to focus your efforts on your HBUTs – and as a result, you’d be able to create more revenue and enjoy your business (and life) much more!

That’s why today I’m sharing some tips direct from our brand-new eTraining course, REal Assist, including 18 “must-ask” questions when interviewing prospective hires. REal Assist’s nine, highly informative modules are strategically split into two audiences to respect your time: Module 1 provides hiring tips for you, the agent, while the remaining eight modules are designed to train and “onboard” your new assistant without the need for your direct involvement.

Keep reading for my tips!

Finding the Perfect Real Estate Assistant

Before I reveal the interview questions, let’s examine some important steps you want to take before beginning your search for the ideal assistant.

First off, you should identify the primary responsibilities you want your assistant to handle. If you don’t know how, follow the advice of our phenomenal Team+ coaching member and San Diego super-agent Kyle Whissel:

List out all your tasks, and then highlight in green the things you love to do, highlight in red the things you never want to do again, and highlight everything leftover in yellow. All of the red tasks just became your assistant’s primary responsibilities. Then as they progress in the role, you can add in some of the yellow-highlighted tasks.

Putting Feelers Out

Once you’ve identified what you want your assistant to do, it’s time to begin your search.

It’s always a good idea to ask around your personal network for a referral to help find a great candidate for the position. If you don’t find one that way, then it’s time to place ads on sites like Indeed.com or on social networks such as LinkedIn.

After an initial phone screening process, it’s time to bring in the best candidates for formal interviews.

And in the interview, be sure to ask these 18 questions:

  • What are your skills?
  • What are your strengths?
  • Are you a positive person?
  • What are your weaknesses?
  • How would you stay on task?
  • Why do you want this position?
  • Are you organized and detailed?
  • How well do you work with people?
  • How are your communication skills?
  • Do you have event planning experience?
  • Do you see yourself in this position, why?
  • How would you handle a stressful situation?
  • What annoys you the most in the workplace?
  • What is your experience in/with real estate?
  • What real estate company do you know in the area?
  • What did you learn from a mistake you made at your previous job?
  • What are your goals for your life? Starting at 5 years, then 10-15 years and beyond.
  • Tell me about your greatest professional accomplishment and how you achieved it.

These questions are just a tiny fraction of the content found in REal Assist, our just-released eTraining course that’s actually like two courses in one!

The first of nine modules is for you, the agent, and contains more information on how to identify your assistant’s role, write the perfect job description, locate, interview and hire. The remaining eight modules are geared specifically for your new hire, training them on the basics of real estate and providing a full “onboarding” process – saving you hours and hours of training time to quickly bring them up to speed.

Train Your Assistant, Save Time & SAVE $500!

In addition to all the tips for you in Module 1… Like “How to create a culture of feedback,” ready-made job descriptions, and various compensation plans you might consider, you’ll also receive Modules 2-9 to train your assistant without eating up more of your time.

This dynamic, self-paced eTraining program allows you to indoctrinate your assistant to the real estate industry and familiarize themselves with all of their new responsibilities.

Each module is accompanied by a workbook with checklists and worksheets to teach train your assistant on topics like:

  • Resolving customer frustrations
  • Creating marketing pieces based on proven examples
  • Following Open House Checklists (Day Before, Day Of, Day After)
  • Utilizing powerful lead follow-up scripts
  • Generating leads with innovative social media strategies
  • Managing transaction details both large and small
  • Staying organized with Pre-Listing Checklists
  • Tracking goals and related activities

And much, much more!

Isn’t it time you start focusing your efforts on true dollar-productive activities and delegate the rest? Whether you already have an assistant or are considering hiring one in the coming year, make sure to take advantage of special pricing now available on REal Assist!
For Cyber Week, we’ve slashed $500 off the normal price of REal Assist through Friday at midnight. Act now using promo code REALDEAL to save big! COACHING MEMBERS: Be sure to purchase through illūm to save even more!

Tom Ferry - Success Summit



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