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FAQ Category: Compass

I have a partner. Can they be on my coaching sessions?

Yes, you can add a partner to your Core, Elite, and Team accounts. The partners are on a month-to-month pay schedule (excluding Te… Read More
I have a partner. Can they be on my coaching sessions?

If I’m an existing coaching client do I have to change coaches?

If you’re already a coaching member with us you do not need to change coaches to utilize your Reward Dollars. Read More
If I’m an existing coaching client do I have to change coaches?

Do I need to sign up again if I’m already in coaching?

You do not need to re-sign up for coaching to use your 10×10 Incentive Dollars, you can submit your expenses to use your Rewa… Read More
Do I need to sign up again if I’m already in coaching?

How long does it take to be reimbursed?

Compass will reimburse you within 5-10 business days. The reimbursement process will follow the same process as being reimbursed f… Read More
How long does it take to be reimbursed?

Who bills me?

All payments are made directly with Tom Ferry. You’ll be asked to make an initial payment on signup. To be reimbursed with your 10… Read More
Who bills me?

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