The Secret To Building A New Relationship
Sit down to talk to your client, not only about their wishlist and what they want in a home, but why they want that in a home. Taking the time to investigate and really listen to what they’re saying, repeating it back to them and not checking your phone makes all the difference. Really be in the moment. Make them feel like there is nothing more important than them.
How To Strengthen Relationships
To strengthen our relationships with our database & past clients, we make an effort to stay in front of them. We have them on Market Snapshot so they can get CMAs of their properties. We also call them once every quarter. We send them a RE/MAX newsletter with national and local stats. We email them to consistently touch base. But I think a lot of it is Facebook and social media because that’s where our clients hang out. We do so much on social media that it really pays off for us. We are not only friends with our clients on social media, but also in person so when they see us on there being active in the community, that reengages them back with us. We also make an effort to connect with our clients by liking  and commenting on their posts to show that we really care about them and show interest in their lives.

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